Wednesday, 17 September 2008

While I'm on a roll…

Oh dear, oh dear, I am having a moany week. Perhaps it’s the weather getting me down, or perhaps I need a holiday in the sun. Whatever it is though, I am going to try and get it all out of the way so I can have a Thankful Friday at the end of the week.

So what’s on my mind today then? Pah… the lack of subtitles on the BBC iPlayer. I first discovered this brilliant online service during the Olympics. I wanted to watch things like diving and gymnastics but it was all on when I was at work. But the iPlayer meant I could catch up on the latest action while munching on my M&S salad over lunch. It was great but quiet…

…the reason for this is that virtually none of the programmes on the iPlayer is subtitled. Sure, there’s a little bit in iPlayer help about how to switch subtitles on but this is totally pointless as for most programmes, there are none.

I would love to watch back episodes on Mock The Week, a programme I love, but always miss, and it would also be a great way to pass rainy lunchtimes now there is no Olympics but alas it is not meant to be.

As I have said in the past, I just don’t get the lack of subtitles when it comes to the BBC. I am a licence payer and deaf people aren’t offered reductions on their fees. Why should we pay the full whack when we have a substandard service? Granted, I am not sure the licence fee funds the iPlayer and have yet to hit Google to find out, but if these programmes are subtitled on TV, why can’t they do the same on the iPlayer? If the technology does not exist then why can’t they get someone to invent it?

And, don’t even get me started on their other products…

Jeremy Clarkson’s latest DVD? Unsubtitled. Every single Top Gear DVD ever? Unsubtitled.

I have written to the Beeb about this before but my complaint seems to be falling on deaf ears – haha – no, I didn’t laugh either…

I think for now, I am done complaining – I am sick and tired of writing emails to bigwig companies asking for better services only to be told that there’s no budget, no demand, or worse just to be ignored. And I know that if someone from the BBC explained to me why it is so rubbish, I just might see it from the Beeb’s point of view…

But for the time being, I am going to marvel at the fact that my bus has better subtitles than the BBC – this morning for example, scrolling text informed me the next bus stop was not in use… Granted, it’s not as entertaining as a subtitled iPlayer would be but for now, it’s all I have…

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