Today is Thankful Friday – I am not thankful because O2 haven’t emailed me back yet.
I think this weekend I will use my back up plan, which is to go into an O2 shop and ask them to call O2 online for me. This has worked in the past – but it’s not really fair on the O2 shop peeps as it’s technically really not their problem that O2 online make it so difficult for deaf people to get in touch with them instantly.
Yesterday when I was searching the site to try and find out about who I could email, I stumbled across ‘ASK LUCY' in the Contact Us section. Lucy is a Sim-esque looking brunette who looks quizzically at you as you’re typing before responding in what can only be described as a useless manner! Although there’s something kinda funny about her.
So, yesterday I typed: ‘Do you have an email for deaf customers?’
She replied, oh actually who cares what she replied to that as it didn’t help anyway! I tried rephrasing it a million ways and eventually I got bored of the answers and typed – rather immaturely – ‘You are crap!’
To which she replied: ‘Im sorry you feel that way, I'm only trying to help!’
Then I wondered what else I could ask Lucy, completely forgetting about my broken Pinkberry for a second.
If you ask Lucy if she’s single, she replies: ‘I'm happily engaged and we live together in a flat in Wimbledon.’
If you ask her about her hair she says: ‘My hair is brown with a hint of red!’
When you ask her what she ate today she replies: ‘I love trying new foods but when I cook for myself I stick to salads and a bit of chocolate cake.’
It’s the most time-wasting thing I have ever come across!
I implore you to go and play with Lucy…
Anyway, one service that actually does help me as a deaf person is Spinvox – this converts voice mail to text messages and is normally utterly brilliant. However, last night I received this message from my Ma:
‘Hi DG, presume you’re probably out of your ass in there darling. Hope you’re having a lovely night!’
Out of your ass?
It transpires that Ma in fact thought I was out with my Aunt…
Well, I guess it’s a simple mistake for Spinvox to make and easily its funniest one yet.
Anyone else had any good Spinvox clangers?