Tuesday, 19 August 2008

Hopelessly addicted to…

Today, O2 is my favourite company in the whole world! I still think its online services for deaf people are positively appalling, but the staff in O2’s shops are amazing. One guy in particular has made my day – after all, it’s because of him that I have a nice shiny new PINK phone, which does everything I want it to… and more!

After several emails to O2, which appeared to be falling on deaf ears (ah-ha-ha-ha) I was getting a bit frustrated and my old phone was starting to die at a rapid rate. But then I went climbing with Beeb Boy and he told me he’d got a great deal with O2 with internet and everything and a nice shiny Blackberry to go with it!

Now, as you know, I have been hankering after an iPhone for quite some time but, as you also know, these only come in uniform black, which isn’t very, um… ME. But did you know Blackberry make a Pinkberry!?

So, it was this I set my sights on and after a little bit of research I tripped my way, rather elegantly, into The Rents’ local O2 shop. There I explained my predicament, ‘No online help, lots of emails, everyone ignoring me, broken phone, loyal customer, yah, yah, yah, sob, sob sob.’ And the guy called them straight up to sort it for me!

Even he got the picture of how frustrating O2 online is after the fourth time the dim-witted imbecile at the other end of the phone asked to speak to me. There are only so many ways of explaining someone is hard of hearing and I thought this guy did pretty well!

So, to cut a long story short, he bargained away until they slashed some prices and threw in some stuff for free and now I honestly think that even if I could hear and make the call myself, I couldn’t have done it better.

I’ve only had my phone for 24 hours and I am already hooked – so hooked in fact, that I can totally see why they call it a Crackberry in America...

I must not check my email every five seconds
I must not check my email every five seconds
I must not check my email every five seconds…

Oh sod it…

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